We sketch out our curriculum plan for Be Sage Conference long before we’ve hired any speakers. Our mission is clear: introduce topics that experienced business owners want to learn about and that they aren’t learning elsewhere. Client service is something that every reputable business owner knows about. But – in the busy-ness of a successful business are you really taking time to WOW them in everything you do? (Really WOW them? I know I get bogged down in the work of my day to day life that this can easily slip by.)
Some of the best client service I’ve EVER been fortunate to receive has been on my trips to Mexico. In Mexico, people say ‘para servirle‘ (I’m here to serve you.) No one is above saying this… from the waiter at a restaurant to the CEO of a Fortune 500 company… this is in Mexican blood. Mexican culture is built around hospitality and making people feel at home. It’s one of the reasons we chose Mexico for this year’s conference. And, it’s one of the reasons, we’ve invited Mari Carmen Obregon, founder of Efecto Wow, to speak on how to WOW your clients, time and time again.
Mari Carmen Obregon is an author, speaker and founder of Efecto Wow International Strategies and Creative Training. She was named by Forbes as one of the 30 promises of innovative and creative businesses. She has been a guest lecturer for TEDx Talks where she shared her ideas on looking for ‘yellow butterflies’. She is an author of the Amazon Kindle best seller El Efecto Wow®: the technique to surprise and design the extraordinary.
Mari Carmen dedicates herself to help individuals and businesses find their WOW in an effort for businesses to connect with the right audience, be of importance to them, and increase their sales due to lasting impressions.
What you’ll learn from Mari Carmen…
The Wow Experience
The technique for creating surprises and designing the unexpected.
We remember the people and companies that make us live a WOW moment because they are fascinating and engaging. Everything you do tells a story. What is yours? And, how can you use your story to create fascinating and engaging moments for your clients?
Create a WOW experience that´s meaningful & exciting for your team, your company and ultimately for your clients & prospects. In order to master the WOW Effect, you have to change the way you think and do business. You must:
1.- Break a paradigm: Rethink your creativity.
2.- Do an experiment: Learn how to see inspiration.
3.- Create a new habit: Turn idea-finding into a habit that you maximize.
The results is the WOW experience, an unexpected level of service.
We’ll see you in Mexico! You can register for Be Sage Conference here.