Announcing: The Simple Plan Workshop – Chicago, June 16-17

Join us for easy-peasy business planning in Chicago this June 16-17, 2015!

TSP-Chicago

We love doing workshops in Chicago! It’s no lie. The Midwest communities are friendly and collaborative. And, Chicago is just lovely in the summer. Make a trip out of it: see the Art Institute, catch a baseball game at Wrigley Field, go shopping on the Mile. (The Chicago workshops sell out fast, so don’t hesitate.)

The Simple Plan is our 2-day workshop where we guide wedding pros through the writing of their business plans. (You will walk out of the workshop with a written plan in hand.) Our goal is to give you a solid foundation for success in:

– your business’s over-arching vision
– your marketing strategy
– your operational strategy
– your financial strategy

Business planning is goal-setting at its best… for wedding pros, at every stage of their business. (Goal-setting never ends.)

The Simple Plan Workshop
Easy-peasy Business Planning
June 16-17, 2015
Rick Aguilar Studios 

Learn more and register for the workshop by clicking here.

A BIG BIG thank you to our gracious host and sponsor, Rick Aguilar. Rick is wonderful!

 RickAguilar

We will also be in San Francisco May 18-19 and DC July 6-17 in 2015, if those cities are more convenient. (Make sure to check out Be Sage Conference if you already have your goals for the next couple years and are looking for education on how to take your business to the next level.)

Watch this lovely little video to see us in action at The Simple Plan.

We Have a New Website!

Announcing Sage Wedding Pros’ new website! VOILA! What do you think?!?!?

NEWSageWeddingProsWEBSITE

In celebration of 6 years of Sage Wedding Pros in 2015, we decided the website needed an overhaul. When we started, we started as a blog, and that has always been the ‘face’ of our website. (I think people may have had more time to read blogs in 2009.) BUT, we have realized in the last couple years that people come to our site differently than they used to.

Our website has become a resource for wedding pros to get business resources and help. People come with very specific needs:

  • I need help with my finances.
  • I need systems.
  • I need a business plan.
  • I need work-life balance.
    and… so on.

We built the site around very specific needs… and resources, tools for those needs. We hope you find the new website helpful in contributing to the growth of your business!

(A big thank you to the folks at Doodledog Creative for taking all of our pencil scratchings, scanned drawings, iphone pics, copy/pastings, clippings, and revisions-ad-nauseam… and turning them into this beauty!)

Announcing: The Simple Plan Workshop – Washington DC, July 6-7

Join us for easy-peasy business planning in Washington DC this July 6-7, 2015!

The Simple Plan Workshop DC

It has been 5 YEARS since we did a DC workshop. We loved the wedding pros we worked with in 2010 and  continue to collaborate with many of them. We are thrilled to head back to our nation’s Capitol this July!

The Simple Plan is our 2-day workshop where we guide wedding pros through the writing of their business plans. (You will walk out of the workshop with a written plan in hand.) Our goal is to give you a solid foundation for success in:

– your business’s over-arching vision
– your marketing strategy
– your operational strategy
– your financial strategy

Business planning is goal-setting at its best… for wedding pros, at every stage of their business. (Goal-setting never ends.)

The Simple Plan Workshop
Easy-peasy Business Planning
July 6-7, 2015
The Loft at 600F – Washington DC

Learn more and register for the workshop by clicking here.

A BIG BIG thank you to our gracious host and sponsor, The Loft at 600F. They have been so attentive to all of our needs! We are so thrilled to be working in this gorgeous space with such beautiful light.

theloft

Watch this lovely little video to see us in action at The Simple Plan

 

 

Is It OK to Fire a Client? When and Why?

When you work in the wedding industry, the success of your business lies in finding and keeping new clients. There may come a day, however, when one of your clients makes you question whether or not the job is worth the effort. (Bridezilla, anyone? Groomzilla? MOTB-zilla?) How can you identify the type of client that just too much trouble to be bothered with, and how do you deal with the situation? If you want to build and support your brand as a wedding business, you need to be prepared to defend it, and that might mean firing the occasional client.

  Trump - You're Fired! from AnimateIt.net

When to Fire a Client

You’ve spent a great deal of time building not only your business, but your brand as well. You know exactly what niche you occupy within the wedding industry, and you have a specific quality of service you deliver to all of your clients. So what happens when one of your clients makes it difficult (or impossible) to maintain that standard of service? For the sake of maintaining your brand, your reputation, and the wellbeing of your business, you may need to direct that client to another company.

So how do you identify the type of client that should be fired? It is quite simple — if working with the client will require you to compromise your brand or your quality of service, it is not worth working with him or her.

Take for example the client who constantly changes her mind about what she wants from you. This type of client is never satisfied and causes you and your staff a great deal of stress in trying to keep up with her latest demands. If working with this client would cause you or your staff to compromise the quality of service, it may not be worth the effort. (It will likely also pull time away from servicing your better/ideal clients.) You may also need to fire a client if she continually refuses to pay or makes late payments, if she is disrespectful to your staff or vendors, or if she expects a level or type of service that doesn’t correspond to your brand.

How to Fire a Client

In order to ensure that you have the option to fire a client if need be, make sure your contract has a clause that allows you to do so. Somewhere in your contract you should state your right to terminate the client relationship if necessary — you should also outline the process for returning the client’s deposit and for receiving compensation for the work you have done up until the point of termination. With these protections in place, your client will not be able to argue that it is completely within your rights to terminate the relationship. (As always CONSULT a lawyer to ensure that your contract allows you to terminate the relationship.)

So how do you go about firing a client? If you have determined that you simply cannot work with this client, you need to tactfully explain the situation and return any money due to them. Write the client an email or letter explaining that you think she would be happier with another company. Do your best to keep the letter civil and avoid putting blame on the client. Simply state that you do not feel that you can meet the needs of the client and that she would be happier with another company.

What are your thoughts on this? Have you ever had to fire a client? Share in a comment below.

Thursday Therapy – Tucson

We are thrilled to be launching Thursday Therapy in Tucson, Arizona, in partnership with Kim McFate, owner of Simply Elegant Events. (Thursday Thursday is our nationwide networking events.) Kim is such a great connector that we are excited to watch her connect wedding pros with one another in a calm, casual, fun environment. Join Kim at the launch this April 23!

Here’s a little more about Kim, her business, and her thoughts on networking in our industry…

www.pureinart.com © Pure in Art PhotographyWhat do you do?

Simply Elegant Events is a full service wedding and event planning company in Tucson. We primarily cover Southern Arizona and we will travel outside of the area for destination events. We have been in business for 5 years and absolutely love working with our clients to create and execute their vision and surpass their expectations. We aren’t just about weddings. We handle corporate, fund raisers, galas,holiday parties and much more. 

We have a great team that is dedicated to providing the highest level of service and expertise to our clients. We are advocates for our clients and we work with our other wedding partners as a team at our events.

Tell us about the wedding industry in Tucson.

The Tucson wedding industry has grown vastly over the last decade; we are comprised of local vendors that have been in the business for over 20 years to newly trained professionals offering services to Brides and Grooms with any budget. The average wedding planned in Tucson costs around $24,000. The couples getting married in Tucson are diverse in their culture, faith, and style. Tucson has begun to host a larger number of destination weddings over the past few years. People desire the picturesque backdrop of rolling mountains highlighted by fierce sunsets. And who isn’t a sucker for a stunning saguaro? The couples who choose to marry in Tucson almost always have some tie to the city whether they met while attending the University of Arizona or if the Bride’s family resides her, chances are so do many of her relatives. Many people leave Tucson only to return to raise their families here or eventually retire in this small-town, big city we call home.

Why do you want to become a host for Thursday Therapy?

I’m so excited to be able to bring Thursday Therapy to Tucson because it creates a place for wedding and event professionals to go to relax, have fun, mix and mingle with others and just network. You never have to worry about missing something because you arrive late or need to leave early. You get to come and stay as long as you like

Why should people come to Thursday Therapy?

It is a great way to meet and learn about other wedding professionals, their businesses, develop new relationships and be able to simply network in a fun, relaxing environment.

What is one piece of advice for those new to networking?

I remember the first few times I was so nervous to go and network. Bring a friend with you that is a wedding professional as a “buddy” and be ready to share your story with others. People want to hear about what you do, but most importantly, just have fun with it.

Thanks Kim!