One of the greatest gripes I hear from small business owners is that their employees just aren’t cutting it. (If you feel this, you should join us at The People Plan workshop to learn more about hiring the right people.)
These are some of the things I hear:
I just don’t know why they don’t get it. I just want someone who can just do the work.
She just doesn’t seem all that invested in the work.
He needs so much direction. He has no initiative.
I just don’t know where to find good people.
I need someone who can think on their feet. My employee just isn’t there.
… and so on.
Sound familiar? I’m want to share…
3 Reasons Your Employees Aren’t Cutting It
1.) Your interviewing process is weak.
When I worked in the accounting industry we used to call a weak employee a PURE (a previously undetected recruiting error.) It’s sounds harsh, but if someone isn’t a fit, chances are there was a problem in the recruiting process.
Here’s the thing… you need to find good people BEFORE they walk in the door, BEFORE they become an employee. Your job in the recruiting process is to find the RIGHT person for the RIGHT position. Here are some things you need to look for:
- does this employee embrace my company’s core values? (values trump skills)
- does this person have skills that I can build upon?
- does this person have a good work or employment history? (meaning: does he/she show up, does he/she stay with people?)
- does this person want the job? (how much passion does this person have?)
Too often we bring in employees who seemed nice in the interview. (Maybe we want to be friends with them.) But – we need to look at them completely objectively and make sure they are a good fit coming into the company. AND then once they are hired making sure they are in the right position. ONE person is not good at EVERYTHING! Work with the talents they have. (Forget about the weaknesses.)
Look at your recruiting process… are you falling short?
2.) You aren’t spending enough time on training.
Training is NOT a ‘one and done’ deal. Training goes on FOREVER. Here’s the thing… the person you hire may have a ton of skills. BUT, they don’t know how things are done at your business. (How would they? They’ve never worked for you before.)
It’s impossible to throw something at someone and expect them to just figure it out. (As much as you want that to be so, it isn’t going to be the case.) If you want things done a certain way, you have to teach them. And, this teaching goes on for the life of that employer-employee relationship.
Look at your training process… are you taking a few hours a week to develop your employees?
3.) You haven’t figured out what motivates them.
Everyone is motivated by something in their work. Does your employee want money? rewards? fame? gold star stickers? conversation? responsibility? leadership? friendship? a pat on the back? recognition? Your job as a mentor (you’re not a boss) is to find out what they want to gain from the job.
If it’s money, then come up with a bonus reward system. If it’s praise, then praise them every day for something they achieved. If they want to be artistic, give them opportunities to do so. If they are entrepreneurial, give them a chance to have ownership of something in your business.
Look at your team… what excites each person about the work they do?
Need more help with this? Join us at The People Plan Workshop! We will be in DC on February 8th, Seattle on February 9th, Chicago on March 10th, and NYC on March 23rd. Register here: http://sageweddingpros.com/the-people-plan-workshop/