So far this week, I’ve talked about Business Etiquette during the Sales Consultation and Networking Events – now today, I want to cover off on etiquette that I believe all wedding professionals should follow for the Day-Of the wedding. If everyone followed these guidelines the wedding world would be a much better place, in my opinion!
Day-Of Wedding Etiquette:
- Be Kind – so often I observe wedding professionals who should be part of a team on the day-of the wedding, working together to achieve the couple’s dream wedding, but instead are short with each other, even yelling and getting extremely angry in front of others. We’re in the wedding industry, and the day-of the wedding should be just that – happy. If you’re not being polite to your peers and your clients, their guests, and other wedding pros notice, it puts everyone on edge and is totally unnecessary. It’s ok if you feel you need to confront people for a justified situation, please just be professional and courteous in how you address the issue.
- Smile – this one seems natural, but it’s easy to forget to smile. I catch myself every wedding I work forcing myself to be conscious of smiling and appearing pleasant, regardless of how I feel. Smile at wedding guests, the DJ, the banquet staff…just watch, it’s contagious and people notice! Even when you’re cleaning up at 1 am and your feet are killing you, try and remember to smile and have fun!
- Attire – if you aren’t aware of your client’s attire for their event, it’s always a good idea to ask so you make sure you and your team are wearing appropriate attire. For example, if it’s a black tie affair, you probably want to dress up more than you normally would. Vice versa, if it’s a backyard, BBQ wedding then you might possibly want to dress down a bit so you fit in with the ambiance. I also recommend wearing black for the most part – it’s a safe way to make sure you don’t accidentally wear the same color as the bridal party, you won’t stick out like a sore thumb if you’re in photos, etc.
- Go Above and Beyond – this is so cliche, but true. Show your clients the best you can be, as well as the wedding pros you’re working with. Instead of having the “what’s in it for me” attitude, on the day-of the wedding think about how you can “surprise and delight” someone instead. Here are a few ideas…If you’re a Planner, be sure each wedding pro working that night enjoys a piece of cake once all the guests have enjoyed theirs. If you’re a Florist and you’re done installing, ask the Planner or Venue Coordinator if there is anything you can do to help them before you leave the site. If you’re a DJ, greet your couple with a glass of their favorite beverage when they arrive for cocktail hour at their venue. And, if you’re a wedding pro who isn’t typically physically present on the day-of the wedding (Invite Designer for one), you can still make your presence known! For example, you could send the Venue or the couple’s Planner some surprise specialty signage that you made them for their Bar, Dessert Table, etc. Think about one way you could make an impact on your clients and/or wedding pros on the Day-Of the wedding…and see what happens!
What other suggestions do you have for possessing good Business Etiquette on the Wedding Day? I’d love to hear your thoughts!